As the situation in the UK continues to develop, we want to assure you that we are continuously reviewing our position, taking our decisions incredibly seriously and adhering to all guidelines set by the Government. We want everyone to continue enjoying the ride but we must do so responsibly and with our community in mind.
Please adhere to social distancing rules when visiting us, and we will be operating a 1 in 1 out customer rule due to the size of our store.
We know that many people rely on their bikes as a day-to-day means to get around and this is especially important at this time. As a transport provider, bicycle shops are listed as essential retailers on the Government's official guidance so, where safe to do so we will open to the public. We have seen already that the bicycle is becoming a preferred mode to keep NHS workers moving; many don’t wish to use public transport options due to overcrowding and lack of social distancing.
We strongly urge all customers to follow the Government’s guidance too and only travel to our store where necessary, either for an essential maintenance service or to buy a part that will keep you on the road.
Where possible, we urge customers to use our online shop and home delivery service. Our online store remains the safest way to shop. Our delivery times could be slightly delayed, so please bear with us as we do everything we can to help you.
For any questions you may have, please contact a member of the store on 01977 520852 Or email us at Hello@Cykelhouse.com we will do the very best to support you and answer your questions as quickly as we can.
From all at Cykel House, stay safe.